Web subscriptions (bought at web.ourrabbitry.com)

Web orders are processed by Paddle.com, our Merchant of Record.

• Free trial: paid plans start with a 7-day free trial. Cancel before it ends and you won't be charged.
• 14-day money-back guarantee: if you're not happy, you can request a full refund within 14 days of a payment, including the first payment after the trial and any renewal.
• After 14 days: payments aren't refundable, but you can cancel at any time and keep access until the end of the period you've paid for.

How to request a refund: use the link in your Paddle receipt email, visit paddle.net to find your order, or email info@ourrabbitry.com with the email address used at checkout. Refunds go back to the original payment method, usually within 5 to 10 business days.

Google Play and App Store subscriptions

Subscriptions bought in the Android or iOS app are sold by Google or Apple, so refunds follow their policies. Request them through Google Play or Apple.

Your statutory rights

This policy doesn't limit your rights under consumer protection law.

Contact

Muhammad Hassan, Rabbitry, Finland. Email: info@ourrabbitry.com